Your Privacy is Our Priority
This policy provides a full explanation of how your personal information is collected, stored, and kept secure at mjl99.
Introduction & Scope
mjl99 ("we", "us", or "platform") operates a safe and trusted online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect when you use the mjl99.lat website or any of its associated services, why we collect it, how it is used, and the steps we take to protect your information.
This Policy applies to all registered and unregistered users of mjl99. By continuing to use the website, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using the platform.
What Information We Collect
mjl99 collects information in the following categories in order to provide its services. Details of each category are outlined below:
Identity Information
- Full name and date of birth
- National ID number (NID)
- Email address and mobile number
- Permanent and current address
- Profile photo (where applicable)
Financial Transaction Information
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction date, time, and amount
Gaming Activity Information
- Play history and preferred games
- Bet placement data
- Win and loss records
- Bonus and promotion usage information
- Session duration and activity logs
Technical Information
- IP address and device identifier information
- Browser type and operating system
- Cookies and tracking tokens
- Referral source and usage patterns
- Geolocation information (approximate)
Purpose of Data Use
mjl99 uses collected information only for legitimate and specific purposes. Information is never sold to third parties for profit.
- Account Management: To handle registration, verification, login access, and account security.
- Financial Transaction Processing: To process deposit and withdrawal requests promptly and to prevent financial fraud.
- Customer Support: To answer your questions and resolve issues via 24/7 live chat and email.
- Service Improvement: To enhance the user experience, add new features, and improve platform performance.
- Responsible Gaming Assurance: To protect users and ensure responsible behaviour through analysis of gaming activity.
- Age Verification: To confirm that all users are aged 21 or above.
- Relevant Communications: To send important updates, security alerts, and account-related notifications.
- Technical Security: To prevent cyberattacks, unauthorised access, and fraudulent activity.
Data Storage & Security
mjl99 takes advanced technical and administrative measures to protect your personal information. Our security framework is continuously updated.
SSL Encryption
All data transmissions are secured through SSL/TLS encryption, which prevents third-party interception.
Secure Data Storage
Your information is stored on encrypted servers. Only authorised personnel may access it for specific purposes.
Access Controls
Internal staff access to data is restricted according to their responsibilities. Regular audits are conducted.
Data Retention Period
Information may be retained for a defined period while the account is active and, after closure, to meet applicable legal obligations.
Financial transaction records are kept for a minimum of five years after account closure. After this period, data is securely deleted or anonymised.
Data Sharing with Third Parties
mjl99 does not sell your personal information to third parties for profit. However, necessary information may be shared with the following parties in specific circumstances:
Payment Processors
Information required to process bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment service providers. This information is used solely to complete transactions.
Game Software Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi may process gameplay data. They are governed by their own privacy policies.
Legal Authorities
Where there is a legal obligation or a court order, information may be provided in compliance with applicable law. In such cases, only the minimum necessary information is disclosed.
Technology Service Partners
Limited and encrypted information may be shared with specific technology partners for security analysis, fraud prevention, and technical service delivery.
Cookies & Tracking Technologies
The mjl99 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
Essential Cookies
These cookies are necessary for maintaining login sessions, security verification, and core functionality. They cannot be disabled.
Analytics Cookies
These cookies are used to analyse website usage and improve service quality. You may disable them.
Preference Cookies
These cookies are used to save your language preference, theme settings, and personalised experience.
You can manage or delete cookies by changing your browser settings. However, disabling certain essential cookies may affect website functionality.
Your Rights & Controls
As a mjl99 user, you have a number of important rights regarding your own personal information. We fully respect these rights.
Right to Access
You may request to know what information we hold about you. Submit this request through the support team.
Right to Rectification
If any of your information is incorrect or incomplete, you have the right to request a correction. Our support team is always ready to help.
Right to Erasure
You have the right to request deletion of your information in certain circumstances, though some data may need to be retained under legal obligations.
Right to Restrict Processing
You may request that restrictions be placed on the use of your information for specific reasons. We consider such requests reasonably.
Right to Data Portability
You may request to receive the information you have provided in a structured, readable format. This service is available through the support team.
Right to Object
You have the right to object to the processing of your information for specific purposes, particularly for marketing purposes.
Protection of Minors
mjl99 strictly prohibits use of the platform by anyone under the age of 21. Age verification is mandatory during the registration process. We do not knowingly collect personal information from any minor.
If we become aware that a minor has created an account, we will immediately close that account and securely delete the associated information.
If a parent or guardian believes that a child or person under their supervision has created an account on mjl99, please contact us immediately at [email protected].
Policy Changes & Updates
mjl99 reserves the right to review and update this Privacy Policy from time to time. This Policy may be revised in response to changes in the nature of the service, technological developments, or legal requirements.
For significant changes, registered users will be notified by email or through an account notification. Continued use of the website after any changes will be considered as consent to the updated policy.
The latest version of the Policy will always be available at mjl99.lat/privacy-policy. We recommend that you review this page regularly.
Contact & Support
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us. The mjl99 privacy team is always ready to answer any of your questions.
Support is available in both Bengali and English. Start a chat at any time.
Send any privacy-related requests in detail by email.
Contact us in your preferred language — Bengali or English, both are welcome.
Responsible Gaming: mjl99 always prioritises responsible gaming. Visit our Responsible Gaming page to stay in control of your gaming experience and for more information.